Strong health systems
need a skilled workforce
Workforce Improvement
VillageReach takes a holistic approach to health workforce development, from the community level all the way to national decision-makers. We build government capacity and develop leaders to improve health system efficiency, introduce innovation and sustain impact at scale. Our training and capacity-building programs expose health workers and managers to new approaches, systems and tools to improve health care delivery in remote settings. This includes new curricula and learning tools, task-shifting strategies, recruitment and retention strategies, eLearning tools, workforce deployment models, coaching/mentorship, peer-to-peer learning, and supportive supervision. Together, we break the ‘training cycle’ and promote sustainable, cost-efficient approaches.
Supply Chain Workforce Strengthening
Health systems are only as strong as the people working within them. VillageReach works with supply chain personnel and the health care workforce at national and local levels to ensure they have the training, resources and products they need for health care delivery. We collaborate with governments and partners to make sure the public health supply chain workforce is adequately staffed, skilled, motivated, and has a supportive working environment.
Our Expertise
- Pharmacy Assistants Program
- Emergency Operations Professionals
- Supply Chain for Community Health Workers
- Gender & Equity
The Pharmacy Assistants Program isn’t just about medicine, it’s about health outcomes.
By training local professionals, this program tackles medication shortages, frees up clinician time and improves patient care, all while building a stronger health care foundation for the future.
Public Health Emergency Operations Centers protect against future outbreaks. By professionalizing public health emergency response teams, they’re forging a stronger line of defense in remote areas. This program equips healthcare workers with the skills and knowledge to rapidly respond to crises and safeguard communities.
Supporting the front line to save lives By professionalizing CHWs in inventory management and data collection, SC4CHWs creates a more efficient system for life-saving supplies. This program ensures CHWs have the tools they need to reach the most remote patients, strengthening the health care ecosystem at its core.
Workforce Improvement Resources
Building Responsive, Integrated Health Supply Chains in Africa: Achievements and Lessons from the Supply Chain Integrators Investment
Educational Pathways for a Skilled Supply Chain Workforce
Higher Institute of Health Sciences – Healthcare Logistics Management (Bachelor Degree Program)
The Role of Gender in Building Resilient Health Supply Chains in DRC
Strategies for Engaging Youth in Supply Chain Management Careers
Girls on the Move – Improving gender equity in the supply chain workforce
Gender Analysis – Late Infancy Immunization Study
Understanding Gender Imbalance in the Public Health Supply Chain Workforce: Research Findings and Recommendations
Health Supply Chain Professional Career Pathways
Building a Pipeline of Supply Chain Professionals through Education: Malawi
Girls on the Move Program Factsheet
Getting Started with Supply Chain Professionalization Video Presentation
Getting Started with Supply Chain Professionalization Graphic
Supply Chain Leadership
Government leadership is crucial to create a sustainable local pipeline of adequately trained supply chain professionals. We ensure that governments lead in developing supply chain strategies and stewarding a holistically integrated supply chain, through initiatives such as the Strategic Training Executive Programme (STEP 2.0). This is a valuable partnership between experienced private sector supply chain coaches and public sector delegates, designed to improve health outcomes by building the supply chain capabilities of leaders and managers.
STEP 2.0 Videos
Supporting Community Health Workers
Imagine a world where everyone has access to essential health care. Community Health Workers (CHWs) are the backbone of this vision, serving as the closest link to health services for many in Africa. But CHWs need more than dedication – they need support. VillageReach collaborates with governments and communities to prioritize CHW needs, ensuring they have the vital tools and health commodities to keep their communities healthy. We advocate for CHW training, supervision and professionalization, because a well-supported CHW workforce is the key to achieving health care for all.
Our Expertise
- CHWs & Immunization
- Training and Supervision
- Optimizing CHW Roles
- Professionalization
CHWs contribute to significant improvements in VACCINE COVERAGE and REDUCED DROPOUT RATES. They are TRUSTED providers who can effectively support vaccine planning, outreach, administration, and follow-up when EQUIPPED with the right TOOLS, TRAINING and SUPERVISION. We are ELEVATING CHWs’ role in IMMUNIZATION SERVICE DELIVERY.
Strong CHWs need strong support systems. We don’t just train CHWs in essential skills, but also focus on supervision. Guidance, mentorship and performance feedback empowers CHWs with confidence and fosters continuous improvement, ultimately leading to better patient care and a more robust community health system.
We equip CHWs with the skills to generate service demand within their communities, involving CHWs on communication strategies to raise awareness about critical health issues and empowering them to conduct research to identify pockets of need . With CHWs involved in demand generation, we create healthier populations.
We develop effective supervision structures, provide ongoing support, ensure a reliable supply chain for medical supplies and vaccines, and advocate for fair compensation for CHWs. We are working towards a future where CHWs are valued professionals, trusted to deliver high-quality care and improve health outcomes.
Community Health Resources
Impact of Mobile Integrated Health Programs
How Telehealth Hotlines and Kiosks Improved Access to Care in Lagos, Nigeria
Closing the Gender Gap: Community-Driven Solutions to Boost Women’s Use of National Health Hotlines
A Case Study Series – Evidence and guidance for advancing integration across health procurement and supply chains
Community Health Workers at the Center of Mozambique’s 2026 Health Reform
Factors That Contribute to Contraceptive Stockout Rates in Nigerian Health Facilities
Strengthening Community Health Supply Chains in Kenya
ASSESSMENT: Regional Community Health Assessment – Washington State Olympic Region
STRATEGIC PLAN: Marion County Health & Human Services 2026-2030
Identifying context- specific drivers of routine childhood immunisation dropout in Mozambique and Malawi: a secondary thematic analysis of qualitative community- based participatory research data
Digitally Enabled Community Health for Universal Health Coverage
Learning as a missing component of digital health, environment and climate change
Elevating CHWs’ Role in Immunization – The Key to Equitable Access and Increased Demand
Community Health Impact Coalition Evidence Brief
African Solutions, Global Impact: Pathways for Resilience Through UbuntuPlus
Beyond The Last Mile
Many still live beyond the reach of health services. To advance our goal of reducing inequity in access to quality health services, we must accelerate the pace of change by building an innovative health workforce that moves beyond the health facility. This includes taking a gender-informed approach to workforce and advocating for female leaders. Women comprise nearly 70% of the global health care workforce but are under-represented in leadership and earn 27% on average less than men.
Community Health Workers are the boots on the ground, working in villages, providing services and collecting patient feedback that informs change. Through the Community Health Impact Coalition (CHIC), we advocate for a world where skilled, salaried, supervized and supplied CHWs are the norm. We lead national CHW coalitions in the Democratic Republic of Congo, Malawi and Mozambique, strengthening local health care by building strong CHW networks.
Beyond The Last Mile – The Story of Rose Magayi (8:00)