Who we are  |  strategy 2030

A vision to reach
Universal Health Coverage

Our Strategy

Over the past few years, the world has witnessed just how fragile hardwon health progress can be. To achieve UHC by 2030, we must collectively scale up and sustain smart practices that increase access while accelerating the pace of innovation through collaboration between governments and the private sector. And where outcomes are the lowest, we must deploy solutions that factor in and respond to the needs and preferences of the hardesttoreach. Now is the time to make urgent and deliberate shifts in the design and delivery of health carefor all.

Photo credit: Ricardo Franco 

Resources

Report  |  2026

Our 2030 Strategy: A Vision to Reach Universal Health Coverage

Report  |  2024

VillageReach 2030 Strategy (Summary)

Presentation  |  2024

A Vision to Reach Universal Health Coverage (Video)

What Will It Take

When community insights—the analyzed needs, preferences and feedback of a population—are integrated at a systems level and routinely acted upon, we can understand the obstacles people face, leading to increased availability, access and improved health outcomes for these populations. That’s why VillageReach is shifting its strategic focus to developing responsive solutions that place people at the center of the design and delivery of the health care they receive. We’ll rapidly scale up successful solutions to transform health care in more countries. Through Community Insights to Action, we’ll tap into community insights to drive innovation. And by mobilizing strong coalitions, we’ll build a future where health care adapts and responds to real-time needs, together.

Community Insights to Action Resources

Report  |  2026

Enhancing the Effectiveness of Afya Call Center Hotline (199) Complaints and Feedback System

afya
Presentation  |  2026

Afya Call Center Feedback Mechanism Evaluation

cita case study
Presentation  |  2025

CITA Learning Agenda:​ Case Studies from FY2025

Fact Sheet  |  2024

Community Insights to Action Overview

Tool  |  2024

CITA Implementation Guide & Workbook

Report  |  2023

Integrating Community Insights to Build Responsive Primary Health Care Systems

The Building Blocks
Of Better Care

Responsive systems ensure that health care services are available when and where they are needed, can adapt to changes in demand, are functional even when there are shocks and stresses, and routinely factor and respond to the needs and preferences of communities. Integrating responsive design into existing PHC systems will require investments, and innovative new methods and solutions. We use WHO’s building blocks for health systems strengthening (HSS) as the foundation of responsive primary health care systems.

Where We Work

The most responsive PHC systems share these three qualities.

Latest Resources

Report  |  2026

From Disruption to System Strengthening: How Government Leadership and Adapted Transport Solutions Sustained Family Planning Commodity Availability in Mozambique

Fact Sheet  |  2026

VillageReach Organizational Overview

Report  |  2026

VILLAGEREACH CAPABILITIES: Epidemic Preparedness & Response

Newsletter  |  2026

French Language Newsletter – June 2026

Research  |  2026

Impact of Mobile Integrated Health Programs

drc annual report
Report  |  2026

DRC Annual Report 2025

Report  |  2026

From Commitment to Inclusion: Communities as Co-Architects of Africa’s Health

Fact Sheet  |  2026

From Pilots to Scale: Practical Pathways for Telehealth in Africa

Research  |  2026

Rethinking Integration, Focusing on Networking and Coordination

Fact Sheet  |  2026

How Telehealth Hotlines and Kiosks Improved Access to Care in Lagos, Nigeria

Fact Sheet  |  2026

Closing the Gender Gap: Community-Driven Solutions to Boost Women’s Use of National Health Hotlines

Tool  |  2026

HPV Educational Cards Messaging Guide

Report  |  2026

A Case Study Series – Evidence and guidance for advancing integration across health procurement and supply chains

Fact Sheet  |  2026

Community Health Workers at the Center of Mozambique’s 2026 Health Reform

Report  |  2026

Enhancing the Effectiveness of Afya Call Center Hotline (199) Complaints and Feedback System

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