Health products and lab services
when and where they are needed
Products to People
For over twenty-five years, we have worked with national and local governments, communities and the private sector across Africa to improve access to quality health products (medicines, vaccines, medical supplies and prevention products) by building systems that deliver. Our experience in supply chain and pharmaceutical management enables us to ensure equitable, resilient and responsive access to essential health products at all levels of the health system, all the way to the last mile.
We also implement digital health information systems to improve end-to-end visibility into medical product data and support health workers, including supply chain managers, pharmacy staff, lab technicians, surveillance officers and community health workers , to provide better care for all.
Strengthening Supply Chains: Optimize, Integrate and Sustain
Our Access to Health Products Strategy focuses on three interconnected domains—Optimize, Integrate and Sustain—that shape how we strengthen public health supply chains, pharmaceutical services and disease diagnosis for all patients. Together, these functions reflect an efficient and practical systems-oriented approach that delivers lasting, equitable impact, all the way to the last mile.
Our Expertise
- Supply Chain Strategy
- Data-Driven Planning
- Operational Performance & Logistics
- Rational Use of Health Products
VillageReach advises governments on comprehensive solutions for their public health supply chains, private sector partnerships, innovative financing models and supply chain risk management and resilience.
VillageReach offers services in forecasting and supply planning, integrated digital solutions, the cold chain ecosystem, supply chain technical assessments and process/impact evaluations.
VillageReach has expertise in inventory and stock management, distribution and transport optimization, health and supply chain workforce development and waste reduction.
VillageReach’s pharmacists are based in countries across Africa, with expertise in prescriber training, dispensing practices, patient adherence, choice and satisfaction, and able to advise on early access and introduction of new products and technologies.
Strengthening Supply Chains Resources
The Immunization Supply Chain
VillageReach brings deep expertise in immunization supply chain (iSC) strengthening that are adapted to people’s needs. We partner with governments to design, implement, and institutionalize innovative, data-driven supply chain solutions that improve vaccine availability, cold chain functionality, and equity of service delivery. VillageReach has been a member of Gavi Immunization Supply Chain Steering Committee (iSC2) since 2018, and contributed to the iSC strategy for Gavi 4.0, 5.0, and 6.0. We also contribute to global forums and technical bodies, such TechNet-21, shaping strategy and advancing best practices in immunization supply chains.
Our Expertise
- Data Visibility & Use
- Forecasting and Supply Planning
- Distribution & Storage
- Cold Chain
- HRH Capacity
- Waste Management
Implement electronic logistics management information systems (eLMIS) and data use practices for timely actionable data for decision-making.
Implement evidence-based forecasting and supply planning (FSP) practices with data triangulation of supply chain and service delivery data to improve forecasting and supply management.
Design and deploy last mile delivery systems, include level-skipping and direct delivery, that ensure vaccines are consistently available, potent and equitably delivered. Deploy integrated transportation for cost-efficiency and improving availability.
Strengthen cold chain systems by leveraging data for cold chain equipment (CCE) maintenance, deploying remote temperature monitoring devices and deploying mobile CCE devices (like indigos) to improve vaccination coverage.
Establish and run National Logistics Working Groups (NLWG) and strengthen workforce capacity through supportive supervision, implementation of Strategic Training Executive Programs (STEP) and innovative learning methods with instructional design and gender intentional approach.
Implement practices and systems that reduce waste, improve efficiency, mitigate impact on climate, to support safe handling and disposal of vaccines and related commodities.
Immunization Supply Chain Resources
Community-Level Supply Chains
For many people living in remote areas in Africa community health workers (CHWs) are their only touchpoint with the public health system. CHWs are critical to achieving health care for all in a cost-effective manner, but first they must be equipped with the health products they need to serve their communities. VillageReach works with governments and communities to design supply chain solutions that focus on CHW needs, and work to integrate them into national supply chain planning and implementation.
Community-Level Supply Chains Resources
Private Sector Partnerships
In collaboration with governments and the private sector VillageReach improved access to health products and vaccines through private sector drone transport. From 2018 to 2024 VillageReach used drone transport in Malawi, DRC and Mozambique to improve access to lifesaving medicines, vaccines, medical supplies and lab tests in remote areas, and to increase supply chains responsiveness to health emergencies and disease outbreaks. Through our Drones for Health program implementations, we learned drones can play a critical role in reaching geographically challenging areas quickly, both routinely and on-demand.
VillageReach continues to offer technical assistance to governments and their partners interested in exploring and scaling drone transport.
Our Technical Assistance
- Strategy & Set-up
- Implementation
- Verification
- Market Access
Strategy & Set-up
- Socialize solution with relevant government authorities and local private sector players
- Develop strategy, conduct advocacy & fundraising, Identify use case(s)
- Evaluate opportunity, potential challenges and mitigation actions
- Prepare start-up implementation plan & toolkit
Implementation
- Assist in navigating regulatory bodies to obtain mandatory authorizations
- Develop & release request for proposal
- Facilitate the selection of drone service provider
- Develop & validate the service level agreement
- Facilitate drone equipment importation
- Design drone transportation network
- Sensitize communities to the utilization of drone
- Provide initial oversight of drone transport services and/or ongoing role as liaison with relevant government ministries
Verification
- Design monitoring and evaluation approach, plan & budget
- Monitor and evaluate service against SLA
- Develop performance verification report
Market Access
- Conduct market research
- Organization of a networking event to market value of new product and/or transport service
- Advise on market entry strategy
- Facilitate development and management of MoUs/LOIs
Private Sector Partnerships Resources
Laboratory Services
Our Lab Sample Transport program plays a vital role in the global fight to eradicate polio by creating a fast and secure cold chain to deliver deliver Acute Flaccid Paralysis (AFP) samples from remote health facilities to testing labs across 15 African countries. But our expertise goes beyond AFP sample transport. We offer the same life-saving services for other diseases as well.
Our Expertise
- End-to-End Sample Management
- Supply Chain Optimization
- Data Quality and Safety
- Capacity Building
VillageReach offers a comprehensive solution for managing samples throughout their entire journey, from collection at health facilities to transportation and storage. This includes developing standard operating procedures, training personnel, logistics contracting and procurement.
Our expertise includes procuring the necessary equipment (carriers, kits, fridges) and contracting reliable transportation options (motorcycles, drones, etc.) to ensure efficient sample movement.
VillageReach prioritizes data accuracy through training programs and implementing geolocation trackers and centralized notification systems. This ensures biosafety and biosecurity protocols are followed.
VillageReach empowers local health staff and communities through training programs, equipping them with the knowledge and skills for proper sample collection, transportation and reporting.
Laboratory Transport Resources
