To help boost COVID-19 vaccination rates in Malawi, VillageReach is working with the Ministry of Health (MoH) to listen to the concerns of citizens, compile data about misinformation and information gaps, and inform data-driven response strategies to close those gaps. This approach to social listening is conducted through Chipatala cha pa Foni (CCPF), a toll-free national health hotline in Malawi that provides information and referrals through calls by trained health workers or recorded messages on general health topics.
Social Listening to Strengthen Vaccine Programmes through Chipatala cha pa Foni (CCPF) in Malawi
