In this inaugural episode of his experimental podcast, Rubayat Khan for Endless Health sits down with Emily Lawrence (VillageReach) and Alex Ergo (Population Services International – PSI) to unpack one of the most important but neglected questions in global health: how do we build health systems that actually listen to people?
They explore two cutting-edge approaches, both proudly supported by Endless Health—Community Insights to Action (CITA) and Journey Mapping 2.0—and reflect on what it takes to go from feedback to action. This episode is a full-length dive.