All Resources

SampleTaxi Overview

SampleTaxi Overview

VillageReach partnered with the Mozambique Ministry of Health (MISAU), and technology provider Logistimo to develop an innovative ridesharing program for lab samples called SampleTaxi. Like Uber has revolutionized ridesharing for passengers, SampleTaxi is helping increase the efficiency and speed of medical specimen delivery in Sofala province, Mozambique, without adding new vehicles to the system.

Health Center by Phone (CCPF) Overview

Health Center by Phone (CCPF) Overview

The Malawi Ministry of Health and Population and VillageReach developed Health Center by Phone as a community-based hotline in the Balaka district of Malawi. Health Center by Phone extends the reach of the health care system to every community by providing access to certified health and nutrition information and services via a toll-free number.

Last Mile Supply Chain Overview

LMSC Program Overview

In its efforts to provide quality health services to its citizens,
the Government of Mozambique and USAID have partnered
with VillageReach to design and implement a streamlined
and effective last mile supply chain system. This piece is an overview of the Last Mile Supply Chain (LMSC) program.

Pharmacy Assistant Training Program Overview

The Pharmacy Assistant (PA) Training Program in Malawi is contributing to a robust pharmaceutical workforce through the introduction of a two-year certificate-level training program focused on improving medicines management and pharmaceutical practice in health centers.

Increasing Access to Health Products in the DRC

September 27, 2018
Increasing Access to Health Products in the DRC

This document focuses on creating a more efficient, effective and resilient supply chain with the Next Generation Supply Chain Initiative in the Democratic Republic of Congo. It summarizes the five pillars of transformation, the benefits to the health system, and considerations for scaling or adapting the initiative within and beyond Equateur Province.

News from the Last Mile

May 23, 2018
News from the Last Mile

VillageReach Newsletter from May 2018

Who is preparing the next generation of immunization supply chain professionals?

“Countries can no longer rely on a handful of appropriately trained individuals to distribute vaccines worth tens of millions of dollars. Any improvement to vaccine delivery will require a substantial increase in the number, training, and retention of logistics staff.”

Root cause analysis underscores the importance of understanding, addressing, and communicating cold chain equipment failures to improve equipment performance

Vaccine cold chain equipment (CCE) in developing countries is often exposed to harsh environmental conditions, such as extreme temperatures and humidity, and is subject to many additional challenges, including intermittent power supply, insufficient maintenance capacity, and a scarcity of replacement parts. Together, these challenges lead to high failure rates for refrigerators, potentially damaging vaccines and adversely affecting immunization coverage. Providing a sustainable solution for improving CCE performance requires an understanding of the root causes of failure.

Project teams conducted small-scale studies to determine the root causes of CCE failure in selected locations in Uganda and Mozambique. The evaluations covered 59 failed refrigerators and freezers in Uganda and 27 refrigerators in Mozambique. In Uganda, the vast majority of failures were due to a cooling unit fault in one widely used refrigerator model. In Mozambique, 11 of the 27 problems were attributable to solar refrigerators with batteries that were unable to hold a charge, and another eight problems were associated with a need to adjust thermostat settings.

The studies showed that tracking and evaluation of equipment performance and failure can yield important, actionable information for a range of stakeholders, including local CCE technicians, the ministry of health, equipment manufacturers, and international partners such as the United Nations Children’s Fund, World Health Organization, and Gavi, the Vaccine Alliance. Collaborative efforts to systematically collect and communicate data on CCE performance and causes of failure will help to improve the efficiency and reach of immunization programs in low- and middle-income countries.

Improving iSC performance through outsourcing – Considerations for using third-party service providers to increase innovation, capacity and efficiency

Development partners and donors have encouraged and incentivized governments in developing countries to explore ways of working with third-party service suppliers to reduce costs and increase service delivery capacity. The distribution of vaccines and medicines has for a long time shown demand for outsourcing but public health systems have struggled to develop the expertise and capital assets necessary to manage such ventures.

Existing transport and logistics capacity within public health systems, in particular, is well documented as being insufficient to support existing, let alone future immunization needs. Today, a number of countries are contracting party logistics providers (3PLs) to supplement the in-house distribution operations of public health systems. This commentary reflects on recent, leading examples of outsourcing initiatives to address critical gaps in transport and logistics.

Where we work

To see more examples of VillageReach projects and programs by country, visit our

Global Experience Map

Newsletter Sign Up

By providing your email address you agree to receive periodic email news from VillageReach.

Support Health Care for All

Your tax deductible contribution helps to increase health care availability to reach the most under-reached.

Donate Today

Malawi healthcare worker