Afya Call Center Feedback Mechanism Evaluation

A participatory evaluation of the Afya Call Center (ACC) feedback system guided by VillageReach’s CITA framework. This evaluation included human-centered design workshops to develop a costed action plan with recommendations to enhance ACC’s feedback mechanism to...

Closing the 9-Month Immunization Gap: Cross-Country Findings

Closing the 9-Month Immunization Gap: Cross-Country Findings synthesizes insights from a multi-country qualitative study in the Democratic Republic of the Congo, Malawi, Nigeria, and Pakistan to understand why children who complete early infancy vaccinations are...

CITA Learning Agenda:​ Case Studies from FY2025

See our CITA case studies from FY2025 that include work on the Haut Katanga Special Vaccination Strategies, Alovida WhatsApp Platform, Afya Hotline and Bate-Papo Vacina! (Let’s Talk About Vaccines).

VillageReach Lab Sample Transport Portfolio

The Lab Sample Transport (PLST) for Polio Eradication program is a critical global health initiative launched in early 2022 to drastically improve the speed and quality of polio sample delivery from communities and health facilities to testing laboratories. This...

Peer-to-Peer Learning to Improve HPV Vaccination Overview

By prioritizing peer-to-peer learning, the initiative ensures that solutions to HPV vaccine delivery challenges are developed with health workers and communities, not just for them—reflecting VillageReach’s commitment to locally-driven innovation. Informed by the...

Transport Quality Management – Technical Assistance Toolkit

Transport Quality Management Technical Assistance supports pharmaceutical distributors, and their transporters, to implement the operations needed to respect WHO Good Storage & Distribution Practices (GSDP) standards throughout the entire transportation process,...