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Tag Archives: mHealth

08.04 2017
CCPF hotline workers settling into the new call center in Lilongwe

This week, Chipatala cha pa Foni (CCPF) or “Health Center by Phone” moved its operations from Balaka, a rural community in southern Malawi, to its new facility in the capital city of Lilongwe. As we packed up the phones, headsets, and files, I was struck by how symbolic the moment was. This move is more than a change of location. It represents the progress of CCPF many years in the making: from a maternal and child health service in one district to a comprehensive health hotline accessible to more than 5 million people across the country. From this new facility, CCPF will have the proper infrastructure and operational capacity to become Malawi’s first government-run national health hotline, a goal we are on track to reach by December of this year. At that stage, the service will be accessible to over 17 million Malawians. Having supervised this program for one and a half years, I feel privileged to have had the opportunity to work with the Government of Malawi Ministry of Health, our dedicated CCPF teams, and all of the donors and partners who have made this day possible.

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07.22 2017

I am pleased to announce that the Malawi Ministry of Health has signed a Memorandum of Understanding (MOU) to scale the mobile health hotline Chipatala Cha Pa Foni (CCPF), or “Health Center by Phone,” nationally. When complete, CCPF will be the first, government-run national mobile health hotline in Africa. This MOU solidifies the Ministry’s commitment to fully adopt and integrate CCPF into the established health system. As with any innovation, and particularly within the digital health landscape, getting to this stage of scale is a major achievement.

“When complete, CCPF will be the first, government-run national mobile health hotline in Africa.”

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01.06 2017
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Patuma and her family outside her home in Malawi. Patuma used CCPF to get information about her daughter’s Epistaxis.

I recently returned from a trip to Malawi where I had the opportunity to visit several families who have benefited from Chipatala Cha Pa Foni, or Health Center by Phone, a toll-free health hotline in Malawi that connects individuals directly with trained health workers who provide information, advice and referrals over the phone. One of those visits was with the Richards family who live in Kazondo Village in Balaka, a district in southern Malawi.

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10.28 2016

It was a bit of serendipity when the young woman’s phone started buzzing. Normally at a conference, a phone call or a text message would be an embarrassing disruption, but not this time. This interruption came as twenty young women gathered to share their personal stories. Some had children, some were sex workers, others had dropped out of school. These women were representatives of the many young women around Zomba and Machinga Districts in Malawi who face challenges in accessing quality reproductive health services, providing real faces to the broader issue at hand.

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The twenty young women received certificates at the end of the workshop.

This text message was received at the DREAMS Innovation Challenge Ambassador Workshop in Blantyre, Malawi – where I represented VillageReach as one of the 56 winners chosen to find new, innovative ways to reduce the impact of HIV on women and girls. This workshop brought together Innovation Challenge winners from around Malawi, as well as this group of young women. We were all there to learn and share, creating new connections while underscoring the importance and urgency of this work.

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07.26 2016

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Bringing a program to scale can’t be done single-handedly. It requires the commitment of partners working collaboratively towards a common goal and a dedicated team to keep up momentum as new and unexpected challenges arise. Sometimes, key individuals drive a project forward. They find themselves in the unique position to motivate partners and steward the larger team. Upile Kachila is one of these people.

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05.02 2016

Donor support and new partners like  Johnson & Johnson will help expand and enhance CCPF in the coming year.

A family using CCPF

We are pleased to announce that Johnson & Johnson Corporate Contributions has become one of the key partners in championing Chipitala Cha Pa Foni (CCPF) as it advances towards national scale.  Johnson & Johnson Corporate Contributions is a known supporter of community-based health care solutions that strengthen the health workforce, save and improve the lives of women and children and prevent disease among the most vulnerable.

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11.12 2015

Republished from the UN Foundation Blog: Global Connections

I often find myself playing the global health version of “if you were trapped on a desert island, which three things would you bring?” In my version, it’s “if you were the Ministry of Health, which three programs would you fund?” When I do this thought experiment, I often run into the exact same impossible questions cash-strapped ministries of health are forced to answer: Do I fund health workers or do I buy medicines? Do I fund treatment services or invest in preventative health programs? What will have the most impact? What will save the most lives? After a while, I do what any reasonable person faced with an unwinnable game does – I find a loophole.

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10.12 2015

I recently had the opportunity to represent VillageReach and the Malawi-based mHealth program Chipatala Cha Pa Foni (CCPF) at a capacity building workshop hosted and facilitated by Open Capital, an ICT organization based in Nairobi, Kenya. I joined 10 other grantees of the United Nation Foundation’s Innovations Working Group, an initiative committed to advancing the the use of mobile technology to improve health outcomes – particularly as it relates to development in low- and middle-income countries.

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05.18 2015

Using mobile technology is a key component in USAID’s strategy to end preventable maternal and child deaths, called Acting on the Call . According to USAID, by using mobile technology to accelerate our rate of progress, we can save the lives of 15 million children and almost 600,000 women by 2020.  For the past four days, I’ve had the opportunity to explore how other countries and organizations are approaching this goal at the Africa Regional Meeting on Digital Health for Overcoming Barriers to Ending Preventable Child and Maternal Deaths and Achieving Universal Health Coverage.

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03.26 2015

CCPF is an mHealth innovation developed and implemented by VillageReach and its partners in Malawi. CCPF was introduced to parts of Nkhotakota district in 2013 with support from Concern Worldwide Malawi. The success of CCPF in these select areas led Concern Worldwide Malawi and VillageReach to launch the services district-wide in Nkhotakota. This blog from VillageReach M&E Officer, Robert Saiti, describes the launch event that took place on March 12th. The expansion of CCPF means 65,000 more women and caregivers of young children will now have access to the service.

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Malawi healthcare worker