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Category Archives: CCPF

Chipatala cha pa Foni – “Health Center by Phone”

11.28 2018

A Platform for Youth

Transforming Chipatala cha pa Foni (CCPF)health center by phone – into a youth-friendly health service requires support from unexpected places. Since 2011, this service has provided health information to communities around Malawi. Through the DREAMS Innovation Fund, CCPF has expanded to provide a free, confidential option for young women and men to learn more about sexual and reproductive health topics.

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11.15 2018

DREAMS Innovation Challenge | Success Story

Adolescent adviser Tinnah Onions at the CCPF Hotline.

Connecting adolescents with resources is nothing new for Tinnah Onions—it is Tinnah’s first time, however, linking adolescents to sexual and reproductive health information via Chipatala cha pa Foni (CCPF), or Health Center by Phone, a toll-free mobile health hotline in Malawi.

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09.24 2018

DREAMS Innovation Challenge | Success Story

More than anything, Taurai Kamfosi loves to sing. Music has played an important part of her life since she was a small child and at 10 years old, she composed her first song. It became even more important to her when her parents could not afford her school fees, and she focused on pursuing a passion for music.

For Taurai, music is a powerful tool. Even from an early age, Taurai has dedicated her musical talents to empowering women. As a young girl, she performed in her community to encourage young girls to resist peer pressure, to value their education, and to make smart choices for themselves. She has seen firsthand the pressure many girls face from older men – and she knows how early pregnancies and teenage marriage can prevent women from pursuing their dreams.   

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08.30 2018

DREAMS Innovation Challenge | Success Story

Funding from the DREAMS Innovation Challenge supports the expansion of Malawi’s mobile health hotline Chipatala cha pa Foni (CCPF), or Health Center by Phone. Implemented by VillageReach and its partners, CCPF for Adolescents builds on the existing toll-free hotline to improve access to youth-friendly sexual reproductive health (SRH) information and referral services. CCPF for Adolescents operates in two DREAMS project districts that have high rates of unplanned pregnancy, and sexually transmitted infections/HIV among adolescents.

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08.10 2018

DREAMS Innovation Challenge  |  Success Story

Connecting adolescents with resources is nothing new for Tinnah Onions, but it is her first time linking them to sexual and reproductive health information via the toll-free Chipatala Cha Pa Foni (CCPF)— Health Center by Phone—hotline. CCPF hires health care workers to provide health information and referrals over the phone, providing a critical link to the health system, especially for remote and underserved communities.

Tinnah and her colleague Justin Mpalabwazi are some of the most recent additions to CCPF for Adolescents, an initiative of the DREAMS Innovation Challenge. As adolescent advisors, they promote the CCPF service to their peers, helping to meet the sexual and reproductive health information needs of adolescents in Malawi.

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03.27 2018

Reposted from Skoll Perspectives

Izizi ndi Zathu Zomwe. This is ours. That’s the name my team of adolescent researchers has given a groundbreaking public health initiative—a close study of their peers’ needs, behaviors, and preferences related to contraceptives. That name signals the importance of the qualitative, context-specific information required to succeed in such an initiative—proximity is necessary to develop the new approaches that will improve healthcare access for all. The data from this study will assist product manufacturers and policy stakeholders to address the unique and specific contraceptive needs of young people.

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08.04 2017
CCPF hotline workers settling into the new call center in Lilongwe

This week, Chipatala cha pa Foni (CCPF) or “Health Center by Phone” moved its operations from Balaka, a rural community in southern Malawi, to its new facility in the capital city of Lilongwe. As we packed up the phones, headsets, and files, I was struck by how symbolic the moment was. This move is more than a change of location. It represents the progress of CCPF many years in the making: from a maternal and child health service in one district to a comprehensive health hotline accessible to more than 5 million people across the country. From this new facility, CCPF will have the proper infrastructure and operational capacity to become Malawi’s first government-run national health hotline, a goal we are on track to reach by December of this year. At that stage, the service will be accessible to over 17 million Malawians. Having supervised this program for one and a half years, I feel privileged to have had the opportunity to work with the Government of Malawi Ministry of Health, our dedicated CCPF teams, and all of the donors and partners who have made this day possible.

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07.22 2017

I am pleased to announce that the Malawi Ministry of Health has signed a Memorandum of Understanding (MOU) to scale the mobile health hotline Chipatala Cha Pa Foni (CCPF), or “Health Center by Phone,” nationally. When complete, CCPF will be the first, government-run national mobile health hotline in Africa. This MOU solidifies the Ministry’s commitment to fully adopt and integrate CCPF into the established health system. As with any innovation, and particularly within the digital health landscape, getting to this stage of scale is a major achievement.

“When complete, CCPF will be the first, government-run national mobile health hotline in Africa.”

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01.06 2017
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Patuma and her family outside her home in Malawi. Patuma used CCPF to get information about her daughter’s Epistaxis.

I recently returned from a trip to Malawi where I had the opportunity to visit several families who have benefited from Chipatala Cha Pa Foni, or Health Center by Phone, a toll-free health hotline in Malawi that connects individuals directly with trained health workers who provide information, advice and referrals over the phone. One of those visits was with the Richards family who live in Kazondo Village in Balaka, a district in southern Malawi.

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12.01 2016

HIV has a profound impact on communities around the world and the health systems that serve them. Many remote, underserved communities feel the heavy burden of the HIV epidemic and can face substantial challenges in accessing health services. New approaches, systems and technologies have the potential to strengthen these systems and provide greater access to quality healthcare in these last mile communities.

As a global health innovator, VillageReach is dedicated to identifying, testing and scaling these potential solutions, which can be leveraged to support the global fight against HIV. World AIDS Day gives us a moment to reflect on our work with partners and governments that contributes to the reduction of HIV, particularly at the last mile.

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Malawi healthcare worker